QUALITY AND CLIENT EXPERIENCE INTERN - JANUARY 2027

• Support the Quality Department in key initiatives to improve service quality and operational excellence across Louis Vuitton Client Services Europe
• Deep-dive into client feedback data to extract actionable insights and detect emerging trends
• Contribute to the preparation of weekly and monthly quality reports using tools like Excel and Power BI
• Assist in the design and maintenance of dashboards, visualizations, and performance monitoring tools
• Challenge the status quo by identifying inefficiencies, proposing bold improvements, and supporting their implementation
• Help improve and maintain quality standards, guidelines, and documentation (training decks, SharePoint pages, etc.)
• Collaborate cross-functionally to align quality expectations and share best practices
• Support quality-related audits, follow-up actions, and continuous improvement loops
• Contribute to the animation of the quality culture by sharing impactful insights, success stories, and benchmarks

Bachelor’s or Master’s degree in relevant field.

Internship agreement provided by your university is mandatory.

Available for a period of six months.

Strong command of English, German and/or Italian

Highly analytical, curious, and detail-oriented – you enjoy making sense of complex data

Creative thinker with a proactive attitude and a drive to innovate and improve

Comfortable challenging the status quo and voicing new ideas

Proficient in Excel, Power BI, and SharePoint – bonus points for PowerPoint, Forms, or automation tools

Excellent organizational skills and the ability to manage multiple priorities with precision

Service-oriented mindset and a collaborative team player

Passionate about creating exceptional client experiences through quality and innovation