Customer Trainer（客户培训专家 - 北京）

• Conduct da Vinci® Surgical System training programs for surgical teams at regional training centers. 

• Lead and support Specialized training programs and academic society events. This includes supporting the needs of the surgeon educators and course participants

• Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs

• Lead simulation sessions with customers as they prepare for training or to refresh skills before cases, as needed.

• Support hospital educators in the field by delivering technical training materials and assessing educators’ robotic skills

• Support da Vinci® Surgical System troubleshooting and maintenance at the training center

• Support administrative tasks and projects for the Customer Training team

• Coordinate with the marketing team, sales, and other stakeholders to ensure training support is properly allocated to meet the needs of the business.

• Manage training center logistics, inventory, calendar, and goals; consistently seek operational efficiencies.

• Negotiate training center contracts & terms in association with facilities and training center partners.

• Manage the Lab Associates to ensure proper workflow, inventory, budget, and safety adherence.

• Contribute to budget, resource, and financial planning.

Core Competencies, Skills, and Experience Requirements

• 3+ years of Training / Professional Education / Clinical 

• Bachelor’s degree or higher required preferably in Clinical Medicine

• Knowledge of anatomy, physiology, medical disease states, surgical applications, and operating room environment

• Excellent oral and written communication skills

• Medical and Training experience preferred

• Clinical and/or operating room exposure preferred

• English-language proficiency, both spoken and written, is required. 

• Study or work abroad experience preferred.

• High capacity to learn in a fast-paced environment

• Ability to assimilate into new environments and be a highly effective team player

• Superior organizational, time management, and prioritization skills and ability to operate independently.

• Ability to travel up to 40%, dependent upon Training Centers’ distribution.

• Ability to conduct trainings entirely in English.