Overseas Operations Intern (Multiple Regions) 海外运营实习生（多区域）

Job Title: Overseas Operations Intern (Multiple Regions)

About Milian Group

Milian Group is an internet company deeply engaged in the overseas expansion of the AI social networking sector. Its multiple products serve more than 200 million users worldwide. Headquartered in Beijing, the company's business covers emerging markets such as Europe, Latin America, the Middle East, South Africa, and Southeast Asia.

What We Offer

- The opportunity to participate in global growth strategies and work in an open and diverse team environment, collaborating and innovating with colleagues from different cultural backgrounds;

- Competitive compensation;

- An opportunity to convert to a full-time position (after conversion, if eligible, the company can arrange a work visa for fresh graduates);

- A structured promotion path: Specialist → Country Manager → Country Director, serving users in your home country, with the potential for future overseas assignment back to your home country.

Responsibilities：

1. User communication and maintenance: Maintain daily communication with overseas users through in-platform chat and community channels (WhatsApp, Facebook, etc.), answer user questions, and increase user activity and stickiness.

2. Translation and content localization: Assist in English translation and localization polishing of product copy, campaign notifications, community announcements, and other content.

3. User feedback collection and organization: Collect user feedback on product features and campaign experience, conduct preliminary organization, and share it with the operations and product teams.

4. Campaign operations support: Assist the operations team in campaign planning, execution, and follow-up, and participate in the promotion of various in-platform activities.

职位名称：海外运营实习生（多区域）

关于米连集团

米连集团是一家深耕AI社交出海赛道的互联网公司，旗下多款产品服务全球超过2亿用户。总部位于北京，业务覆盖欧洲、拉美、中东、南非、东南亚等新兴市场。

我们提供

- 参与全球增长策略的机会，在开放多元的团队环境中，与不同文化背景的同事协作创新；

- 有竞争力的薪酬；

- 转正机会（转正后如符合条件，公司可为应届毕业生办理工作签证）；

- 完善的职位晋升机制：从专员 → 国家经理 → 国家总监，可服务本国用户，未来可外派至本国工作。

岗位职责：

1. 用户沟通与维护：通过站内聊天及社区渠道（WhatsApp、Facebook等）与海外用户保持日常沟通，解答用户问题，提升用户活跃度与粘性；

2. 翻译与内容本地化：协助产品文案、活动通知、社区公告等内容的英文翻译与本地化润色；

3. 用户反馈收集与整理：收集用户对产品功能、活动体验的反馈，进行初步整理并与运营、产品团队共享；

4. 活动运营支持：协助运营团队进行活动策划、执行与跟进，参与站内各类活动的推广。

Requirements：

1. Proficient in the local language and fluent in Chinese, able to communicate naturally and smoothly with overseas users in daily communication. Excellent reading and writing skills, with the ability to independently handle English emails, announcements, copy, and other content.

2. Outgoing personality and strong initiative, with a willingness to communicate with people. Good empathy and patience, and skilled at handling user emotions and requests.

3. Some understanding of voice social platforms; basic knowledge of overseas user culture and social habits is preferred.

4. Able to intern at least 4 days per week for at least 3 consecutive months; overseas study/living experience or cross-cultural communication experience is a plus.

5. Local languages include but are not limited to the corresponding languages of major regions such as Latin America, Southeast Asia, Central Asia, the Middle East, and Africa.

职位要求：

1. 精通本地语言，中文流利，能与海外用户自然顺畅地进行日常沟通；具备优秀的读写能力，能独立处理英文邮件、公告、文案等内容；

2. 性格外向、主动性强者优先，愿意与人沟通；共情能力强、有耐心，善于处理用户情绪与诉求；

3. 对语音社交平台有一定了解；具备海外用户文化与社交习惯的基础认知者优先；

4. 每周至少实习4天，连续实习至少3个月；有海外学习/生活经历或跨文化沟通经验者优先；

5. 本地语言包括但不限于拉美、东南亚、中亚、中东、非洲等主要区域对应语言。