Senior Officer

Retail Leasing and Tenant Relationship Management.Establish and maintain strong working relationships with retail brands and tenants.Proactively identify and introduce new brands that align with the mall's positioning, and achieve leasing objectives in accordance with company

.Stay updated on tenants’ business developments and provide timely support to address operational challenges.Communicate company policies, mall updates, marketing campaigns, and promotional activities to tenants.Respond to tenants’ operational requests, suggestions, and complaints in a professional and timely manner. Store Performance Management.Monitor the sales performance of assigned stores and retail zones.Resolve day-to-day operational issues encountered by tenants.Follow up on overdue payments and monitor potential bad debt risks among assigned tenants. Fit-out and Renovation Coordination.Coordinate tenants’ fit-out and renovation works, ensuring issues are identified and addressed promptly.Facilitate store enhancement and refurbishment projects based on lease terms and operational requirements.Manage reinstatement works for vacated premises and oversee the recovery and settlement of all related payments.Support lease renewal processes and maintain a pipeline of prospective tenants. Government and External Relations.Maintain effective relationships with relevant government authorities.Assist management in external liaison and stakeholder engagement activities. Administrative Support.Carry out management and administrative duties assigned by the Department Manager. Analysis and Reporting.Prepare departmental analyses and management reports.Ensure accurate and timely data entry into the ERP system and make necessary updates and revisions as required. Other Duties.Perform any other duties and responsibilities as assigned by management from time to time. Job Requirements: Bachelor's degree or above from a full-time program recognized by the Ministry of Education. Minimum of five years of relevant work experience. Proven leasing experience in well-known commercial developments. Positive and committed attitude, with strong adaptability, communication, and coordination skills. Embraces and demonstrates our core values of Integrity, Sustainability, Excellence, and Openness. We are an equal opportunity employer and are committed to fostering a diverse workforce and an inclusive workplace where employees are treated with respect. We welcome applications from all qualified candidates regardless of race, ethnicity, color, gender, age, religion, disability, marital status, or any other characteristic protected by PRC law. If you have specific needs that require reasonable accommodation during the recruitment process, please let us know. Personal Information Collection Statement (For recruitment purposes) Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application.