Housekeepers Team Leader

Purpose The Housekeepers Team Leader ensures the cleanliness of ICRC premises including laundry work by providing housekeeping services and supervising a team of housekeepers. Accountabilities & functional responsibilities Supervises housekeeping staff assigned to ICRC premises and provides basic training. Supervising the cleaning and laundry work. Coordinates and manages the housekeeping team in charge of keeping ICRC premises clean. Supports the maintenance, logistics and other departments in a variety of handy tasks when assigned to the office. Identifies staff development needs and ensures appropriate training is delivered. Resolves minor issues related to premises or materials and escalates more significant concerns to supervisors. Ensure staff under their supervision perform duties safely, with proper conditions and adequate resources. Organizes work effectively and optimizes the use of available resources. Performs cleaning material purchases May be requested to coach and supervise housekeepers under Aden AoR (Turba - Mokha - Aldhalea - Marib) Relationships Internally, interacts with other ICRC employees and/or the users of ICRC premises. No external relationships. People management responsibilities Understands and supervises the Performance Management & Development (PMD) activities for employees under their supervision Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information Plans and coordinates for the annual leave of the employees under their supervision

Certifications / Education required High School level Intermediate knowledge of English written and spoken People management experience. Good physical condition Flexibility, able to work in stressful situations with extensive working hours Knowledge of basic hygiene principles. Excellent communication skills. Basic Computer skills. Professional experience required Over 2 years of experience as a housekeeping team leader. Knowledge of basic hygiene principles.