SA Account Manager

The Sales Manager at PPG Aerospace is a relationship-driven leader responsible for managing a portfolio of multiple aerospace customers with a strong emphasis on building and nurturing long-term partnerships. This role requires a hands-on, in-person sales approach to provide exceptional sales support, deepen customer engagement, and drive profitable growth within the aerospace coatings and specialty materials segment. The Sales Manager will act as the primary point of contact for key accounts, ensuring the alignment of PPG Aerospace’s solutions with customer needs and delivering a personalized service that fosters loyalty and expands business opportunities. Close collaboration with internal teams is essential to deliver seamless customer experiences and support operational excellence. Key Accountabilities: Customer Relationship Management & In-Person Sales Support Serve as the trusted advisor and primary liaison for multiple key aerospace customers, cultivating strong, enduring relationships across all levels of the customer organization—from senior executives to operational teams. Provide proactive, in-person sales support including on-site visits, technical discussions, and joint business reviews to understand customer challenges and tailor PPG solutions accordingly. Anticipate customer needs and act as a strategic partner to help customers grow their business and optimize their use of PPG products and services. Facilitate face-to-face collaboration and problem-solving to resolve issues quickly and enhance customer satisfaction and retention. Sales Leadership and Strategy Develop and implement customer-centric sales strategies focused on relationship growth, customer loyalty, and expanding share of wallet across multiple accounts. Leverage CRM tools and sales enablement platforms to maintain detailed customer insights, track engagement activities, and manage sales pipelines effectively. Collaborate with category management and product teams to align offerings with customer-specific

and market trends. Champion best practices in consultative selling, negotiation, and customer service excellence with a focus on personalized, relationship-based selling. Operational and Cross-Functional Collaboration Work closely with Production, EHS, Maintenance, Quality, Engineering, Supply Chain, and Finance to ensure customer commitments are met with high quality and on-time delivery. Provide customer feedback and market intelligence to internal teams to drive continuous improvement in products, processes, and service delivery. Financial and Performance Management Manage sales forecasts, budgets, and profitability for assigned customer portfolio, ensuring targets are met or exceeded. Prepare and present detailed reports on customer engagement, sales performance, and health relationships with senior management. Safety, Environmental, and Quality Compliance Promote adherence to safety, environmental, and quality standards during all customer interactions and sales activities. Support PPG’s EHS initiatives through compliance and active participation in relevant training and audits Qualifications: Education: Bachelor’s degree in business, Engineering, Operations Management, or related field; advanced degree preferred. Experience: Minimum 5 years of sales leadership experience with a strong focus on managing multiple customer relationships and delivering in-person sales support, preferably in aerospace coatings, materials, or related industrial sectors. Technical Skills: Understanding of aerospace production processes, lean manufacturing, and regulatory requirements preferred. Proficient in CRM and sales management software, with strong data analytics capabilities. Financial acumen to manage budgets and analyze profitability. Leadership & Interpersonal Skills: Proven ability to build and sustain strong customer relationships through consultative, face-to-face selling. Excellent communication, negotiation, and interpersonal skills to engage effectively with diverse stakeholders. Ability to lead and collaborate with cross-functional teams to deliver customer-centric solutions. Analytical Skills: Strong problem-solving skills with attention to detail and commitment to high-quality outcomes. Work Schedule: Willingness to travel approximately 30% of the time for on-site customer engagement and flexible working hours to meet business needs. Additional Requirements: Valid driver’s license. Key Stakeholders: Operations Leadership Sales Leadership Finance Director Customer Service Product Management and Marketing Teams EHS & Quality PPG 的工资范围和薪酬福利可能因工厂/事业部而异，这使我们能够在不同区域市场为员工提供具有竞争力的薪酬。PPG 在做出薪酬决策时会考虑多种因素，包括但不限于技能组合、经验和培训、资历和教育背景、执照和证书以及其它企业需求。其它激励措施可能适用。 我们的员工薪酬福利计划旨在支持员工的健康和福祉。任何保险承保范围和薪酬福利均将符合适配计划和相关管理计划文件的条款和条件