Senior Operational Security & Compliance Manager

for you. About the role We are seeking to appoint an experienced, highly organised and dynamic Senior Operational Security and Compliance Manager who will thrive in a changing environment and is motivated by delivering excellent operational security for our exams. We deliver millions of English language qualifications globally each year and this role is vital to delivering these securely and to our highest standards. Reporting to the Head of Exam Services, you will: Own exam security policies and procedures. Take responsibility for handling security breaches, investigations and major incidents. Be responsible for the governance of test security; ensuring all evidence is collected and all key KPIs and SLAs are met. Design, monitor, and report metrics and measures to prevent unfair advantage in exams, in liaison with Group Security, Product teams, Legal and, where relevant, our IT department. Be an expert in test security, and the threats and measures to address it, and apply this knowledge to our test delivery design and processes. This includes threats relating to item leaving and harvesting, pre knowledge, centre collusion and corruption, threats relating to different delivery modes, impersonation/proxies, post exam analyses, and response plans Lead and be responsible for major investigations and major incidents, making recommendations and decisions on actions to take to resolve issues, and to ensure changes are made to avoid future re-occurrences. Liaise closely with product and regional teams to ensure that the security measures for each are adequate and meet regulatory and recognition requirements Identify trends in the exam security industry and look for opportunities and threats. Review competitor activity in this area and identify threats/opportunities for Cambridge English Own Cambridge English's policies and procedures relating to test security, ensuring they are updated in accordance with the ISO9001 standard. Manage the candidate malpractice process and make decisions regarding the malpractice methodology. Ensure that the malpractice team are delivering decisions regarding candidate results fairly, consistently, and with a modern exam security approach – for example but not limited to, understanding and using the latest psychometric analysis. Manage candidate Safeguarding incidents for Cambridge English About you The successful candidate will be an expert in security investigations, be highly organised, with great attention to detail, will be a great team player and a supportive line manager. This team can get very busy at peak times of year, and you will be able to work effectively under pressure and to demanding deadlines and to lead a global team during these peaks. You will motivate, lead and support your team. You will have experience of managing change, as we are currently implementing changes across the department and you will lead on some of these changes. Ideally, you will have experience of exam security, the assessment industry or working in a similar environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12-months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15th November 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23rd November 2026. If you are shortlisted and progressed through the stages, you can expect: 1st stage in-person interview at our offices in Cambridge If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

and Teaching exams, while supporting compliance across our extensive network of exam centres. We are looking for an experienced and encouraging leader who is innovative, security-conscious and confident managing complexity. If you are looking for an exciting new challenge where you can help protect the validity of our qualifications, this could be