Residential Property Assistant - Mount Parker Residences

Assisting in the overall day-to-day estate operation and management of our luxury residential property - Mount Parker Residences

Providing professional concierge and property management services

Liaising with relevant parties and departments

Maintaining excellent rapport with residents

Handling residents' complaints and enquiries

Issuing maintenance reports, drafting notices and reply letters to residents as required

Handling ad hoc tasks as assigned

Holder of Higher Diploma or post-secondary education

Minimum 1 year of working experience, preferably in property management or customer services industry

A strong relationship builder who is solutions-oriented

Strong partnership-building and collaboration skills; able to work with others to meet shared objectives

Excellent communicator who can clearly and effectively communicate to diverse groups of audiences

Proactive with good analytical skills and positive mindset

Independent and able to work with people at all levels

Advanced proficiency in written and spoken Chinese ; Intermediate proficiency in written and spoken English and Putonghua

Good PC skills on MS Word, Excel and PowerPoint

BEHAVIOURAL COMPETENCIES

Customer Focus

Drives for Results

Collaborates

Communicates Effectively

Demonstrates Self-awareness

Learning Agility

Being Resilient