富途集团
2027 Fresh Grad Hire - Offline Business Management Trainee（HK）
RESPONSIBILITIES
岗位职责
- Rotate across Futu's offline retail branch in Hong Kong, assigned to stores and roles based on business needs; responsible for customer reception, securities consultation, account opening and fund deposit, app guidance, complaint handling, and day-to-day store operations.
- Contribute to the implementation of store standard operating procedures (SOPs) and customer service standards; participate in localized marketing and business data analysis; assist with single-store daily operations, teamwork, andcompliance execution.
- Rotate across functions including stores, middle-office, and marketing planning; understand cross-store coordination and compliance control; participatein key projects such as business analytics framework development, talent pipeline building, and service standard optimization, growing toward business line management.
REQUIREMENTS
任职要求
- Education & Major: Bachelor's degree or above; majors in Finance, Economics, Management, Marketing, or related fields preferred.
- Language & Competencies: Proficient in Cantonese and Mandarin, English fluency a plus; professional appearance, approachable communication, strong service mindset, detail-oriented and rigorous; good capabilities in teamwork, learning, data analysis, and resilience under pressure.
- Industry Passion: Passionate about the financial industry with a basic understanding of Hong Kong and US stock securities; personal stock trading/investment experience or strong willingness to learn preferred.
- Compliance & Scheduling: Must successfully obtain the securities practitioner qualification and complete registration before confirmation of employment; willing to work shifts on weekdays, weekends, and public holidays, and to rotate across stores and regions.
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