哔哩哔哩集团
用户服务运营(海外)【2027届】
岗位职责
Build & optimize standardized, replicable overseas user service SOP and system.
Collect overseas user feedback via foreign languages, coordinate teams to resolve issues.
Mine user pain points & localization needs, support product optimization & regional adaptation.
Iterate service processes & knowledge base to improve team efficiency & professionalism.
任职要求
Bachelor’s degree or above, 2027 graduate. Fluent English for work scenarios. Master any one of the following languages: English, Japanese, Arabic, Spanish, Turkish, Indonesian, Thai, Korean, Italian, Vietnamese, French, German.
nterested in overseas user service and cross-border business with basic internet product cognition. Relevant practical experience is preferred.
Possess logical thinking, user demand sorting ability, fluent communication skills and basic cross-cultural awareness.
Rigorous, responsible and result-driven. Good at execution, teamwork and pressure resistance, able to respond to user feedback timely.
Priority will be given to those proficient in using AI agent capabilities.
信息来自企业官方招聘渠道
OfferSeek 对公开岗位信息进行聚合、去重和结构化整理,最终申请以企业官方页面为准。
