Team Leader - HR Operations

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. You will lead a dedicated team of HR Administrators delivering end-to-end HR operational support, while serving as a strategic thought partner across specialized lifecycle areas including onboarding, offboarding, payroll, and benefits. This is a contracted position with an expected duration of 8 months, providing interim leadership and operational oversight during a key business period. Your work balances people leadership, complex case resolution, and high-volume workflow management across an annual case volume exceeding 60,000 inquiries and transactions. You will be responsible for fostering a culture of trust-based leadership and process excellence for a team of 7-14 colleagues based in the Tampa, Florida office.

U.S. Bachelor’s degree or equivalent work experience required 4+ years of corporate and/or professional services experience Comfortability with having a variety of conversations with your team members, from light to challenging, including pushing back on Senior leaders Ability to manage change and ambiguity with an open mind and a positive attitude Strong leadership skills, professional maturity, and ability to coach and motivate a team Instinct for flagging high-priority work and ability to help team members prioritize responsibilities Customer service orientation framed by exceptional interpersonal and communication skills, including stakeholder management and communication skills Proven ability to handle confidential information, personal integrity, excellent judgement, and high ethical standards Ability to dive into complex, ambiguous situations and bring them to resolution. Willingness to make independent decisions Independent project management skills, flexibility, and organization; excellent time management skills, ability to prioritize independently and flex priorities constantly Ability to provide and receive feedback in a constructive, open manner Strong problem-solving abilities combined with a bias to simplify complicated processes and a drive to bring items to an impactful resolution