Senior Property Supervisor - Cityplaza & Island Place

Monitor and oversee the daily operations and administration of the Property Management Team, and drive continuous improvement initiatives to enhance operational efficiency and service quality

Implement routine procedures and address tenant issues by coordinating with various parties

Handle incidents and complaints in a logical and effective manner

Liaise with outsourced contractors and vendors to ensure they can deliver excellent services

Coordinate with different parties to meet operational requirements

Provide on-the-job training and oversee team recruitment matters

Supervise renovation or decoration activities to ensure strict adherence to safety standards and compliance with house rules

Take prompt action in emergencies as they arise, guiding subordinates to handle situations efficiently and report incidents in a timely manner

Manage the end-to-end procurement process, including evaluating purchasing requirements, preparing justifications for management approval, sourcing quotations in accordance with company policies, negotiating competitive pricing, and issuing purchase orders in a timely manner

Oversee vendor and contractor management, including supplier evaluation, performance monitoring, and ensuring the quality, reliability, and timely delivery of goods and services in compliance with organizational standards

Monitor inventory and budget control, including maintaining accurate inventory records, conducting periodic stock checks, reviewing procurement expenditure, and ensuring spending is aligned with approved budgets and financial policies

Conduct surprise night check of the team on a monthly basis

Form 5 / DSE graduate or above, preferably with formal training in security or property management

Minimum 7 years’ experiences with at least 5 years at supervisory level in both Property Management and security

Strong supervisory, problem-solving and customer service skills

Fluency in written and spoken English and Chinese

Proficient in computer skills on MS Word, Excel and Chinese Word Processing

Professional qualification with Institute of Housing or holder of PMP (Tier 2) license preferred

Holder of valid Security Personnel Permit is required; first aid certificate is an advantage

5-day work; willing to work on roster basis

BEHAVIOURAL COMPETENCIES

Customer Focus

Drives for Results

Collaborates

Communicates Effectively

Learning Agility

Being Resilient

Demonstrates Self-Awareness