Value-Added Services Engineer-Germany

Collaborate with front-end mass production sales to provide spare parts quotations and cost breakdowns for overseas customers. Process spare parts orders from overseas customers, operate client systems, track production and logistics, and ensure timely delivery. Complete financial tasks such as invoicing, payment collection, payment recognition, and account reconciliation on time. Maintain good customer relationships, conduct regular customer visits, and improve customer satisfaction. Understand customer needs and provide professional product consultations and trade solutions.

Bachelor's degree or above in English, International Trade, or Vehicle Engineering. Proficient in international trade and logistics knowledge, skilled in office software (EXCEL, PPT), and experience with SAP system operation is preferred. Over 2 years of international trade experience in lithium batteries, automotive or mechanical parts, or overseas sales/service experience in home appliances, with a strong awareness of after-sales service. Team-oriented, able to work under pressure, comply with company regulations, and possess strong self-management skills