IT Product Analysis Sr. Specialist

Key Responsibilities Business & Product Analysis Gather, analyze, and document business

from global stakeholders. Translate business needs into functional specifications, user stories, and solution designs. Conduct gap analysis and identify opportunities for process and system improvements. Support product roadmap planning and prioritization activities. Solution Design & Delivery Partner with development teams to design scalable and sustainable solutions. Create process flows, business rules, functional designs, and acceptance criteria. Support Agile delivery cycles including backlog refinement, sprint planning, and UAT. Ensure alignment between business objectives and technology implementation. Stakeholder Management Act as the primary liaison between business teams and technical teams. Facilitate requirement workshops and solution discussions. Manage stakeholder expectations and drive consensus across cross-functional teams. Product Improvement & Operational Excellence Analyze production issues and identify root causes. Monitor product performance and user feedback. Recommend enhancements that improve user experience, efficiency, and business value. Support continuous improvement initiatives and knowledge management activities. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field. 5+ years of experience in Business Analysis, Product Analysis, Product Management, or Solution Design roles. Strong experience in requirements gathering, business process analysis, and documentation. Experience working in Agile/Scrum environments. Excellent communication and stakeholder management skills. Strong analytical, problem-solving, and critical-thinking abilities. Fluent English communication skills (written and verbal). Preferred Qualifications Experience supporting enterprise applications, digital platforms, or B2B systems. Knowledge of product lifecycle management and software development lifecycle (SDLC). Experience with Jira, Confluence, Visio, Lucidchart, or similar tools. Exposure to AI, automation, workflow platforms, or enterprise transformation projects. Experience working with global and multicultural teams.