Finance ERP Engineer

Purpose The Finance ERP Engineer ensures the smooth running of financial operations in accordance with the defined SLA and takes actions to correct in an independent manner. S/he liaises with various stakeholders (product owners, team coach or external actors) to integrate and support solutions. S/he contributes to platforms' evolution. Accountabilities & functional responsibilities Administers, maintains, and supports the technological landscape (Financial ERP and satellites), ensuring seamless integration within the ICRC application ecosystem Supporst the implementation of the relevant project or programs inside the product line. Performs and supports functional, integration and regression testing. Maintains technical documentation, system knowledge, and operational procedures. Performs regular system updates, patching, and maintenance to ensure security and reliability. Monitors the ERP environments for performance, security, and availability issues. Resolves assigned incidents and requests while ensuring resolution time commitments are met according to the service and operational level agreements (SLAs and OLAs). Ensures that the tickets are managed and followed pro-actively / contribute to the monitoring of all product tickets and requests proactively (and management of backlog). Provides round-the-clock product support, adhering to the procedures and shifts / on call schedules outlined in the staff regulations. Reports to (role) Technology Team Lead People management responsibilities No Relationships Internally, interact with business stakeholders and colleagues in Technology and Innovation units Externally, interact with T&I service providers and suppliers.

Certifications / Education required Degree in IT, Computer Science, Business Information Systems, or equivalent experience. Professional experience required 5+ years of experience in PeopleSoft ERP application administration, support, maintenance, or engineering. Solid hands-on experience with PeopleSoft Financials modules(Account Receivables, General Ledger, Asset Management, Travel and Expenses, Banking, Cash Management and Lease Administration) Good knowledge of ERP integrations, interfaces, databases, and financial data flows. Experience with ERP upgrades, patching, monitoring, troubleshooting, and release management. Experience in functional, integration and regression testing of ERP and integrated application systems. Experience working with IT service-management processes, including incidents, problems, changes, and SLAs/OLAs Good understanding of IT security, data protection, and application governance. Good verbal and written English skills; knowledge of French an asset Must be amenable to work in Makati City, Philippines