Team Manager

• Ensure that the highest level of Client experience is delivered by your team at all times, via exceptional storytelling and cultivating memorable moments
• Proactively foster and inspire your team to achieve commercial success
• Set stretched sales goals and implement effective strategies to maximize business and sales performances
• Responsible for building high-motivated teams and positive working cultures. Recruit top tier talents to drive your team's business and maximize product performance
• Conduct frequent performance evaluations, and provide constructive feedback and coaching to support team members' success and long term growth
• Maintain comprehensive knowledge of the store's product offerings and events - and maintain curiosity and insight into market trends
• Lead the team to build and develop own Client portfolio
• Maintain efficient sales floor management
• Coach and develop your team to the next level and secure succession plans
• Monitor Clients' feedback, and implement necessary improvements to enhance Client satisfaction
• Embody Louis Vuitton's brand values, as a key ambassador and culture driver

Strong background in the luxury retail, retail or hospitality industry

Excellent leadership, interpersonal, communication and client relations skills

Great business acumen and commercial sensibility

Client centric, proactive and positive in approach

Great team player with high levels of empathy and ability to influence and motivate

Agile individual, with the ability to work under pressure and a fast paced environment

Strong sense of responsibility and ownership

Passion for the brand and fashion

Good computer literacy

Fluent in English and Cantonese, with proficiency in Mandarin preferrable