Business Operation Manager -Shanghai

Accountabilities

1. 01

   TA Performance Management & Business Operations Excellence -Lead the BA and Business Support team as an integrated service platform, delivering accurate performance analysis, data preparation and actionable insights for business decisions; -Diagnose performance gaps between regions and brands, recommend corrective actions and resource shifts to TA Head and business management, and drive them to closure; -Organize business reviews and follow up on agreed actions with business teams; -Build a high-performance, owner-mindset team; -Define, standardize and continuously improve TA operating processes and tools in line with HQ SOPs; ensure full compliance.

2. 02

   TA Projects Management -Lead TA-level or cross-functional projects end to end: define scope, objectives and business case, secure resources, steer execution and deliver measurable value; -Set project priorities, make trade-off decisions within agreed scope and escalate critical risks to TA Head/TALT; -Align Marketing, Medicine, Market Access, Finance and other functions behind one direction and resolve cross-functional conflicts; -Lead other TA or cross-functional projects as assigned by TA Head based on business needs.

3. 03

   TA Business Planning -Lead TA business planning cycles (Budget, LTF, Outlook/Expectation, Cycle Plan) for the in-line portfolio in partnership with Finance, ensuring quality, accuracy and timeliness; -Translate TA strategy into key assumptions, targets and critical initiatives; cascade targets to region, brand and channel with top-down and bottom-up alignment; -Challenge bottom-up plans, identify gaps and propose reconciliation of targets and resource allocation to TA Head; -Drive re-forecasting during the year and propose target or resource reallocation when business conditions change.

4. 04

   TA Business Steering & Governance -Act as the focal point for TA Head's priority management: translate TA Head's agenda into a tracked portfolio of TA priorities with clear owners, milestones and KPIs; -Design and run the TA operating rhythm, including TALT meetings and HQ/Corporate business reviews; set agendas, prepare decision materials and drive decisions to follow-through; -Establish a governance framework to monitor progress, risks, decisions and action items of TA priorities, with early escalation to TA Head; -Prepare TA Head for key internal and Corporate engagements, and drive TA-wide communication of priorities and progress; -Consolidate TA KPIs and dashboards to provide a single view of business performance; -Ensure consistency of planning methodology, tracking and governance across brands and regions. Required Capabilities (Skills, Experience, Competencies)： •Bachelor's degree or above; Master's/MBA

•5-8+ years in pharma sales/business operations, SFE, commercial excellence, business planning, strategy or consulting; 2+ years people management preferred;

• Strong business acumen and understanding of frontline sales;

• Logical and structured thinking with a full-picture view and attention to detail;

• Excellent stakeholder management, communication and influencing skills;

• Owner mindset, results driven, with proven team management and adaptability.