Handover Ambassador (1-year contract)

1. 01

   Takeover Services Conduct defect inspections in accordance with the customised checklist Complete the checklist to facilitate further liaison with the contractors, Projects team for the rectification works Carry out re-inspections upon completion of the defect rectification works Perform ad-hoc duties when necessary

2. 02

   Handover Services Support the full spectrum of handover operations, including unit handovers as well as preparing documentation and reports. Engage with new owners and provide assistance on all handover-related matters Execute administrative duties and provide general support to the team Prepare and deliver handover kits and associated materials to the residential units Conduct preliminary inspections and coordinate upkeep activities prior to handover to owners Handle general inquiries and complaints on handover and defects rectification, and take follow-up action Perform additional duties as assigned

Diploma holder or above in Property Management / Real Estates / Hospitality or related disciplines Holder of valid Construction Industry Safety Training Certificate is an advantage Minimum 1 year of relevant experience in unit takeover and handover, and defect rectification works. Candidates with experience in leading a team is an advantage. Experience in property management with familiarity in BMO, DMC, and PMSO is an advantage. Exhibit a strong customer-centric mindset, be flexible, detail-oriented, responsible, and a collaborative team member Capable of performing under pressure and resolving complaints professionally Willing to work on shifts (typically 5-day work per week, 9-hour per shift) Fluency in spoken and written English and Chinese including Putonghua Good PC skills on MS Office and communication application Immediate availability is preferred Candidates with more experience will be considered as a higher-level position BEHAVIOURAL COMPETENCIES Customer Focus Drives for Results Collaborates Communicates Effectively Demonstrates Self-awareness Learning Agility Being Resilient