Supervisor - SSC Billing

TK Elevator is currently seeking an experienced Supervisor- SSC Billing in Atlanta, GA. Responsible for supervising the billing function and staff ensuring timely and accurate generation of invoices. ESSENTIAL JOB FUNCTIONS: Supervises a staff of billing coordinators including approving time and attendance, disciplinary measures, coaching, performance reviews, and skill development. Oversees the invoice processing of New Installation and Modernization projects for assigned geography. Ensures jobs are booked, billed, ordered, reviewed and closed in an efficient and effective manner. Works with Region and Branch personnel to assist with contract billing restrictions. Review of under/overbilling report and seek out opportunities for additional billing terms Generate monthly reports for finance regarding stalled under billed jobs Acts as back-up for team members during vacation and/or high-volume work efforts. Develops processes and drives best practices that align with corporate standard operating procedures, ensuring adherence to department SLA and SOPs. Collaboration and standardization of procedures with other shared services teams, Interface with customers regarding escalate billing issues Perform other duties as assigned.

3+ years’ experience in large volume billing or similar industry experience and college degree; or equivalent combination of education and experience 1+ year of Oracle or other ERP system experience Previous Construction Industry experience preferred Ability to effectively supervise team members and work as a member of that team and organize work activities for other members of that team Demonstrated coaching/mentoring skills and issue management problem solving skills