2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market)

• AI-Powered Content Operations: Produce and iterate scalable content assets (options, event contracts, market education) with AI toolchains; help build and refine AI-assisted content production workflows
• Campaign Operations: Support planning and execution of market-event campaigns (earnings season, FOMC, product launches) — own the process from topic selection and compliance review to launch tracking and post-campaign analysis
• Customer Operations: Support customer segmentation and engagement strategies (new users / low-frequency / high-value); track operational effectiveness and iterate
• Cross-Functional Collaboration: Coordinate with product, design, compliance, data and engineering teams to ship projects on time and at quality
• Data-Driven Decision Making: Track operational metrics, conduct attribution analysis, and deliver data reports with actionable recommendations
• Market Insights: Monitor US market dynamics (Fed rate decisions, CPI, earnings season, options market trends) and summarize investor-perspective takeaways

What We Look For

• Master's degree or above, majors in Finance, Economics, Financial Engineering or related fields

• strong investment passion and clear market understanding required for other majors
• Fluent English (written & spoken) — core for North America market business
• AI-native working habits: hands-on experience with LLMs / AI agents / automation tools; enjoys building with AI, not just using it
• Strong self-drive: proactively identifies opportunities, defines problems and finds solutions in ambiguous situations; does not wait for instructions
• Strong systems thinking: able to decompose complex business challenges into executable modules with structured reasoning
• Real investment experience (any one of the following):

1. Own securities / investment account with actual trading experience in US stocks, options or crypto
2. Relevant internship at a financial institution (brokerage / bank / asset management / investment firm)
3. CFA Level I+ / securities licence / equivalent professional certification
4. Excellent communication and teamwork skills
5. Resilience and ability to thrive in a fast-paced, high-intensity environment

Bonus Points: 

1. Options / derivatives trading experience (directly relevant to core business)
2. Familiarity with internet brokerages (moomoo / Robinhood / Webull / IBKR, etc.)
3. Awareness of prediction markets / sports event contracts
4. Internship experience in content operations / user growth / campaign operations
5. Study or living experience in North America with familiarity with local culture