路易威登
Team Lead
岗位职责
In this pivotal role, the Louis Vuitton Team Lead will drive commercial success, foster team excellence, and ensure an unparalleled client journey through key responsibilities including:
- Client & Business Development Leadership: Supporting the team in building long-term client relationships using clienteling tools, establishing a client-centric mindset, and implementing action plans to boost business and maximize product performance.
- Selling & Floor Management Excellence: Acting as a role model in sales, achieving personal goals, supporting team sales, fostering cross-selling, and ensuring Louis Vuitton Promise standards are consistently delivered on the sales floor.
- Team Development & Engagement: Providing consistent coaching, identifying development and training needs, offering suggestions for individual action plans, and actively contributing to talent identification and succession planning.
- Product Category Champion & Market Insight: Serving as the store's primary point of reference to the Corporate Merchandising team, providing valuable feedback on product performance, quality, client insights, and market trends to drive category business.
- Operational Adherence & Support: Ensuring policies, Brand standards, and grooming guidelines are effectively communicated and implemented, supporting operations in inventory management, and assisting with staff planning.
任职要求
As a Louis Vuitton Team Lead, your success hinges on embodying a specific set of attitudes and skills crucial for elevating our Maison's client experience and team development:
Inspirational Role Model: Consistently demonstrating the 4 Louis Vuitton Attitudes (Curiosity, Empathy, Agility, Commercial Mindset) and a profound passion for the Brand.
Dynamic Leader & Coach: Possessing strong management, leadership, and interpersonal skills to effectively coach, motivate, and develop a high-performing team.
Client-Centric & Service-Driven: An unwavering commitment to delivering the highest level of client experience, proactively handling situations with discretion, and fostering long-term relationships.
Responsible & Ownership-Oriented: Taking full responsibility for actions and outcomes, driving business results, and ensuring all brand standards and policies are upheld.
Strategic & Adaptable: Utilizing commercial mindset to maximize opportunities, contributing qualitative feedback, and adapting to a dynamic retail environment.
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