Senior Client Advisor

Be an Exceptional Client Advisor, and a Clienteler Role Model for the Team

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Support and Elevate Client Experience and Clienteling opportunities in Store, establishing a Client Centric Mindset within the Team
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

Proactively Support Team Managers in Driving the Business

• Assist Management in daily operations to reach operational excellence within the Store: floor management, stock operations, and opening / closing duties
• Support Managers in developing their teams through training, mentoring, shadowing and tutoring activities
• Demonstrate a thorough understanding of the company’s policies and provide support to Client Advisors when needed
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Strong and effective communication and listening skills

High level of clienteling

Excellent client experience delivery

Understand the business priority and store dynamics

Strong organizational skills and agility

Fluent Italian and English