Practicante SENA de Facturación

The Billing & Cash Applications team is part of the Order-to-Cash process and supports billing operations across LATAM. The team is highly operational, focusing on ensuring accurate invoice issuance, timely delivery of documentation to customers, follow-up on billing inquiries, and coordination with internal stakeholders to resolve invoicing issues. The intern will primarily support Billing activities while gaining basic exposure to Collections and Accounts Receivable processes. Key Responsibilities Support billing and rebilling processes. Send invoices and related documentation to customers. Follow up on customer requests and billing-related inquiries. Assist in reviewing and validating information to ensure billing accuracy. Monitor pending cases and coordinate with internal teams for resolution. Support operational controls and reporting activities within the Billing area. Maintain documentation and records up to date. Identify errors, outstanding items, or situations requiring escalation. Provide general support to the Billing team according to operational needs. Mandatory

Final-year student or recent graduate in Accounting, Finance, Business Administration, or a related field. Intermediate English, with the ability to understand and respond to business emails. Intermediate Excel skills. Basic knowledge of accounting and financial processes. Availability to work onsite according to business needs. Preferred Qualifications Basic knowledge of Billing and Accounts Receivable processes. Basic SAP knowledge or experience. Previous customer service experience. Familiarity with Excel for data analysis and information management. Key Competencies Proactivity and strong sense of urgency. Learning agility and adaptability. Strong communication skills. Customer-oriented mindset. Organization and follow-up skills. Attention to detail. Teamwork and collaboration. Ability to manage multiple tasks and priorities simultaneously. We are an equal opportunity employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status under applicable law.