Assistant & IM Officer

Your role The Assistant and Information Management Officer- Operations Asia Pacific, based in the ICRC Belgrade Global Hub, is responsible for facilitating the daily administrative and information management functioning and operations of work units, thereby ensuring the optimal performance and an efficient workflow of activities. You will provide high-level administrative support, including handling confidential correspondence, scheduling complex meetings, and managing department-wide workstreams with the goal of reducing to a minimum the level of administrative work that is covered by the division’s team. Main activities & functional responsibilities Administrative and Supportive Tasks: Support the organization of meetings and events for the respective team Process invoices and ensure the necessary supporting documents are provided and correct Train the unit’s members on different tools and answer ad hoc questions on processes, tools, etc. Upon request, draft and/or finalize correspondence/documents/guidelines Information management (IM): Is the focal point for IM related subjects in the unit and the relay of the IM policies/guidelines/directives Manage and monitor collaborative tools and databases, including access, and ensure that information is updated in the reference tools Manage profiles, check-ins, and check-outs for colleagues in the respective team Maintain intranet pages, keep them updated, and ensure promotion of announcements and other features for the respective team Ensure proper records management of all documents as well as files Relationships Internally, interacts with staff at headquarters and in the field. Externally, interacts with commercial providers and liaises with State administrations. Field position only: When working with the management, acts as a point of contact for ministers or representatives of ministries, high-ranking military officers, managers and coordinators of National Societies, UN representatives and other external actors.

Education and Experience required University degree in Business Administration, Social Sciences, or equivalent training along with a minimum of three years’ experience as an Assistant and information management officer in an international organization or company, humanitarian organization an asset Knowledge of standard office administrative practices and procedures Computer proficiency (Microsoft Office suite a must, SharePoint is an asset) Excellent verbal and written English skills; French is a strong asset Fluency in any of the following languages is a distinct advantage: German, Spanish, Russian or Arabic