Nordic Online Business Manager - L'Oréal Luxury Division

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for. A Day in the Life Reporting to the Business Activation Manager, you will steer strategic digital topics and drive commercial acceleration with a primary focus on our flagship Direct-to-Consumer (D2C) brands, Kiehl's and Biotherm, across Sweden, Denmark, Norway, and Finland. You will act as a digital point of excellence, empowered to future-proof our online business and mentor the team. Lead the Nordic D2C e-commerce roadmap and P&L, accelerating brand turnover, digital sell-out, and market share across owned sites and key online accounts. Manage and develop the OBM Graduate, coaching them on daily operational excellence, project ownership, and commercial execution. Own brand storytelling on owned media, designing engaging on-site content journeys and coordinating CRM initiatives to drive long-term consumer retention. Leverage digital analytics and media metrics to optimise traffic, conversion rates, and return on ad spend across online channels. Collaborate with Media, Commercial, Supply Chain, and CRM leads to future-proof digital operations and ensure seamless product availability. We Are Looking For You bring strategic business maturity, storytelling conviction, and a collaborative coaching mindset. You bring: D2C & Online Commercial Acumen: Proven track record driving digital turnover, managing e-commerce P&L metrics, and scaling direct-to-consumer platforms. Brand Storytelling & CRM: Practical capability in curating website content, optimising user engagement, and driving CRM retention strategies. People Leadership & Coaching: Ability to manage, mentor, and upskill emerging talent, setting clear direction and development pathways. Digital Analytics: Robust capability in interpreting web metrics, consumer journey data, and digital marketing performance to drive sell-out. Professional Communication: Professional working proficiency in English; knowledge of a Nordic language is an asset. What's In It For You A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!) Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated! A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference Who We Are You might think you know us. But we're more than the products on your bathroom shelf. We're a dynamic, innovative community of 90,000+ people in 150 countries, leading the way in sustainable, tech-driven beauty. Here, you'll find freedom to explore, learn and make an impact. There's no single path: you'll discover new roles and industries, build

with leading learning programmes and collaborate with teams across the globe. Ready to shape the future of beauty with us? As part of our Nordic Hub, you join dynamic teams across Sweden, Denmark, Norway, and Finland to drive the future of beauty in one of the world's most innovative regions. L’Oréal Luxe’s mission is to provide our consumers with the best products and brand experiences by making beauty a luxury of personal expression. Our portfolio includes iconic skincare and American couture and lifestyle brands such as Biotherm, Kiehl's, Ralph Lauren, and Urban Decay, delivering unique experiences through superior quality and digital innovation. We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter. Ready to apply? careers.loreal.com is the official trusted website.