Consultant Specialist

of Consultant Specialist. Business: Hong Kong Technology Principal responsibilities * Analyse business needs and current workflows, identify bottlenecks, and recommend viable IT solutions, process improvements and automation opportunities. * Design, develop and implement workflow, automation and integration solutions in line with established standards, processes and best practices. * Translate business

into clear functional and technical specifications, including process controls and operating models. * Build and support integrations between applications and services using Application Programming Interfaces (APIs) and enterprise data sources. * Use data and reporting to monitor process performance, identify issues and support informed decision-making. * Produce clear and maintainable solution documentation to ensure traceability and smooth implementation across local and regional sites. * Collaborate with business, technology and cross-POD teams to deliver process transformation initiatives on time, while providing technical guidance and reviewing design decisions. Requirements * Strong understanding of workflow design, process analysis, and automation principles. * Experience in Business Process Management (BPM), workflow orchestration, or similar process transformation work. * Ability to translate operational needs into clear technical requirements and solution designs. * Knowledge of Application Programming Interface (API) integrations and enterprise system connectivity. * Strong data analysis and reporting skills, including KPI tracking and trend analysis. * Experience working in Agile or hybrid delivery environments. * Good stakeholder management and communication skills across technical and business teams. * Ability to balance process improvement, delivery priorities, and governance requirements. You’ll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***