Senior Client Advisor - Ciudad de México

Agility • Transition seamlessly between daily priorities, projects, product updates, and launches, demonstrating flexibility and efficiency • Continuously demonstrate brand and product knowledge, as well as company service offerings to the enhance the understanding of Client Advisors • Seek and act on feedback regarding client and team interactions to enhance service, performance, impact and collaboration Client Centric • Leverage advanced clienteling skills to proactively engage clients, anticipate their unique desires and preferences, and deliver personalized experiences that consistently exceed expectations • Articulate compelling product stories, including features, Maison history, and brand DNA, to enhance desirability and client interaction • Cultivate a refined client book, acquire new clients through trust and elevated service, and elevate existing client relationships by fostering long-term loyalty Collaboration • Serve as a role model and exceptional Client Advisor, inspiring the team through shared best practices, meaningful client insights, and compelling brand storytelling • Foster collaboration, mutual respect, inclusion and recognition among colleagues • Demonstrate brand standards in grooming, behavior and values, and lead by example by following al I company policies and procedures Results Driven • Exceed individual sales targets and foster a strategic appointment culture via daily client engagement, significantly impacting store sales goals while maintaining full accountability for results • Maintain knowledge of all product categories, demonstrating an ability to sell a lifestyle • Demonstrate exceptional commercial leadership through comprehensive product knowledge and personalized clienteling strategies • Interpret sales metrics and proactively seek opportunities to improve individual and store performance