Japan - DDX [外部招聘链接已隐藏] LUXE YSL

Key Job Accountabilities 主要職務 Building and driving CRM models that enhance the band engagement & new customer retention, build mid-long term customer journey for rapid growth of YSL. Leverage data analytics to execute unique YSL CRM strategies with strong sense of speed. Membership Program Management: Plan and execute membership programs to elevate customer experience and strengthen engagement. Focus on customer development by improving new customer repeat rates and driving cross-selling for Foundation and Skincare categories. Lead Online DDX: Formulate digital customer experience strategies, set KPIs, and execute initiatives based on the overall customer strategy. Plan and execute online live streaming events collaborating OBM. Digital Channel Activation: Manage the official LINE account and design / Execute personalized campaigns leveraging Marketing Automation (MA). Data Analysis & Optimization: Analyze customer data to contribute to campaign planning, ROI optimization, and strategic decision-making.

Aspects 必須項目 - We are looking for an adaptable, highly motivated, and proactive individual who can thrive in a fast-paced environment. - Collaboration Skills: Ability to collaborate closely with marketing, retail, and CMO teams, bridging different perspectives,driving consensus, and executing projects effectively. - Data Analytics Skills: Practical analytical skills to extract insights from diverse data sources and translate them into actionable, high-impact CRM strategies and execution. - Fluent Japanese and English proficiency (Business intermediate level) - Professional experience in marketing or CRM - Strategic Thinking: High adaptability and problem-solving skills in a fast-changing environment. - Strong passion for the cosmetics and beauty industry. Preferred Qualification 希望項目 - FMCG (not necessarily from cosmetic business) background - CX related background