SRE Manager (Traffic and Secure Networking)

The Apple Services Engineering group is looking for a Senior Manager committed to lead our Site Reliability Engineering (SRE) team dedicated to our Traffic, Load Balancing and Secure Networking at Apple. Whether you're thinking Site or Service, this SRE organization has ownership of it all. The team is working very closely with the development team to create the next generation of load balancers at Apple and the securitization of all network connections. Apple is a very large company and the challenges are many working with a variety of groups at Apple all looking for the highest availability, efficiency and performance possible. As the Senior Manager you will help shape the future of load balancing working with teams in the UK, Canada and the United States. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus. Responsibilities will include: heavy_check_mark: Building software and systems to manage services and applications through automation heavy_check_mark: Deployment, support and monitoring of existing and new products and configurations heavy_check_mark: Measurement and optimization of service performance heavy_check_mark: Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow's problems, not just today's

Demonstrable traffic management experience Demonstrable software engineering or reliability engineering experience Bachelor of Science in relevant engineering disciplines Track record of building and running high-performance teams Advanced experience with programming and/or scripting languages (Golang, Python, Java, bash) Experience with DevOps tools, processes, and culture Strong knowledge in Traffic (LB/GSLB/TLS) technologies and troubleshooting tools Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable Able to write clear and consumable documentation Strong communication skills and ability to work effectively across multiple business and technical teams Demonstrated ability to deliver results on time with high quality Extensive experience leading customer facing systems in a high uptime 24/7 environment Passionate about leading a global 24/7 engineering organization A consistent track record of automation Lifelong learner who furthers diversity of thought in their approach to management