Marriott International
宴会销售主任
岗位职责
Responsible in achieving the Catering and Banquet sales objectives and revenue goal of the hotel. 负责完成餐饮宴会销售目标和饭店的收入目标。
Develops strong rapport and builds business relationship with local customer base through sales and customer interviews. 通过与客户的沟通,并与本地客户建立牢固的合作和商业伙伴关系。
Assists the Director of Sales and Marketing In the development of Sales & Marketing plan and in budget preparation. 协助销售总监开发并制作销售计划,并准备预算。
Manages and administers the Catering and Banquet sales department to ensure smooth operation and all daily tasks are completed according to standard and in time. 管理并协助宴会销售部,确保顺畅运作,及时有效的完成每日工作任务。
Coordinates with departments concerned to ensure delivery of the highest standards of services to meet customer expectations. 部门之间协调,确保为客人提供高水准服务,达到其预计希望。 职责义务:
任职要求
To work with the Director of Sales & Marketing and Director of F&B to establish the strategic business plan for Catering and Banquet sales. 与营业总监和餐饮总监一起制定餐饮宴会销售计划。
Assists with the development of new product themes and services. 协助酒店新产品及服务的开发和推广。
Assists with the development of marketing strategies. 协助酒店市场战略的制订。
Takes into account external economic issues when planning and making decisions. 做计划时考虑外界经济情况。
Manages financial reports, analysis, budgets and make pricing decisions for the department. 管理财务报告,财务分析、预算,制定部门的定价策略。
Ensures the achievement of business objectives according to budgeted guidelines for revenue and costs. 确保按照收入和开支预算实现经营目标。
Coordinates work operations within the department as well as other related departments. 与本部门及其他部配合工作。
Prevents and resolves all guest concerns. 预防和处理客人所关心的问题。
To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to and at the same time, guest needs and expectations are met. 与客户谈判,确保满足客人的需要,同时又能够实现饭店的利润。
Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image. 与客户保持有效的适当地交流,同时表现出专业的形象及工作方式。
Develops appropriate administrative and communication policies and procedures in accordance with hotel’s goals and guidelines. 根据酒店的目标和方向,制订合适的行政及沟通规定及程序。
Possesses a high level of product and service knowledge in order to promote services and facilities to customers. 对饭店 产品及服务有高度了解,以便更好地向客户销售饭店的服务及设施。
Accomplishes sales calls on prospective clients to develop and maintain relationship. 拜访有潜力的客户,发展并保持与客户合作的关系。
Abides by the Sheraton Employee Handbook. 遵守喜来登酒店员工守则。
Abides by both the hotel and Sheraton policies and procedures. 遵守喜来登酒店的政策及程序。
Abides by the Code of Conduct. 遵守喜来登酒店的行为准则。
Participates in the training and development of associates. 参与员工的培训和发展
Trains and develops associates using the guidelines of TSW and MFT. 使用TSW/MFT对员工进行培训和发展
Takes part in all scheduled training at his/her level. 参加所有相应级别的培训
Instruct staff; provide one on one instruction to staff members as and when required. 在需要时对员工进行面对面的个别指导
Coordinate operations between other departments/units. 以和谐的关系与各部门进行沟通
Demonstrate and Maintain at all times a professional behavior and positive attitude. 随时表现出积极的职业态度和行为
Motivate and encourage associates to practice use of SGSS at all times. 激励和鼓励员工运用喜来登客人满意标准为客人服务
Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication. 以职业的、肯定的方式与部门和酒店员工交往,以培养和谐的关系,处境团队精神和确保有效的双向沟通。
Maintain and implement and supervise effective interpersonal relationships and skill. 维持和实施有效的人际交流技巧
Deal effectively with guests and associates from a variety of cultures. 与具有不同文化背景的客人和同事有效沟通。
Work together effectively and efficiently as part of a team. 在团队内有效工作
Ensure all employees dealing with cash accounts need to sign the petty cash agreement, abide by all Marriott International's policy especially "Marriott International Cash Over/Short Policy" and the hotel's local cash over/short policy, and follow the cash control procedures in lSRA and CSAT. 确保所有处理现金账务的员工都需签署备用金合约,遵守万豪集团的《万豪国际现金长/短款规定》和酒店本地的现金长短款政策,并遵循ISRA和 CSAT 中的现金控制流程。
Participating in and supporting the creation and promotion of the hotel's social media content (e.g., providing high-quality materials, assisting in the execution and dissemination of online/offline events, etc.) within the scope of Marriott’s relevant social media policies, with the aim of enhancing the hotel's online reputation and increasing its revenue. 在符合万豪社交媒体相关政策范围内,参与并支持酒店社交媒体内容的创建与推广(如提供优质素材、协助线上/线下活动执行、传播等),以提升酒店在线声誉和酒店创收。
Upholding a team spirit and providing assistance and support to other relevant departments as required by hotel operational needs. 秉持团队协作精神,根据酒店运营需要,需协助支持其他相关部门的工作。
Follow all policies and procedures of Marriott and hotel. 遵守万豪国际集团和酒店的所有政策和程序
信息来自企业官方招聘渠道
OfferSeek 对公开岗位信息进行聚合、去重和结构化整理,最终申请以企业官方页面为准。
