Marriott International
安防部秘书
岗位职责
文档、事件档案与报表管理 Document & Record Management 收集、录入、归档各类安保事件报告(客诉、失窃、意外、火情、纠纷、工伤等),电子 + 纸质双档案管理,严格保密,仅限授权人员查阅Marriott I...。 Collect, input and file all security incident reports (theft, accident, fire alarm, disputes, work injury etc.). Maintain both digital and physical filing system, keep strict confidentiality, release information only to authorized personnel. 编制安防日报、周报、月报、巡检汇总、隐患台账,整理消防检查、演练记录、应急方案、证书年检资料(消防、特种设备、安防资质),跟踪证照到期提醒。 Compile daily/weekly/monthly security reports, patrol logs, hazard trackers, fire drill records, emergency plans and certification documents. Remind supervisors of certificate renewal deadlines. 起草部门备忘录、通知、公函、PPT 材料,负责文件排版、校对、复印扫描、收发登记,管理来访登记、物品进出登记、钥匙管控台账。 Draft memos, notices, official correspondence and presentation slides; proofread, scan and register documents. Maintain visitor log, property in/out record and key control ledger. 二、行政与会务支持 Administration & Meeting Support 安防部会议安排:预约会议室、发送会议通知、准备资料、现场会务、撰写会议纪要、跟进会议决议事项。 Arrange security department meetings: book meeting room, send invitations, prepare materials, take meeting minutes and track action items. 部门考勤、排班录入,维护安防员工人事资料(培训记录、持证台账、安保培训档案);协助部门费用报销、采购申请、物资申领与库存盘点(对讲机、急救包、安保器材)。 Input attendance and schedules; maintain associate training & certification files. Assist in expense reimbursement, purchase requisition and inventory of security equipment (radio, first aid kits). 接待来访公安、消防等外部单位,做好来访登记、资料准备、对接联络;接听部门电话、收发邮件,转达信息,做好留言记录。 Receive external visitors including police and fire officials, complete registration and document preparation. Answer calls, process emails and take accurate messages. 三、培训、演练与内部协同 Training & Cross-department Coordination 协助组织消防演练、应急培训、安全宣传:准备培训签到表、资料,整理培训照片、记录,归档培训档案。 Support fire drills and safety training: prepare sign-in sheets and materials, collect photos and maintain training archives. 对接前厅、工程、人事、宴会等部门,传递安防通知、风险提示、大型活动安保协调资料,跟进隐患整改回执。 Liaise with Front Office, Engineering, HR and Banquet teams, distribute security notices and risk alerts, follow up hazard correction feedback for events. 熟悉酒店应急流程(火警、疏散、恐吓事件等),紧急情况下按要求协助信息登记、资料调取,不参与现场处置。 Be familiar with hotel emergency procedures (fire, evacuation, threat etc.). Assist in record retrieval during emergencies without field response. 四、合规、保密及其他 Compliance & Miscellaneous 严格遵守万豪集团政策、酒店 SOP,所有安保案件、监控、客人信息、内部调查资料必须保密,严禁外泄。 Comply with Marriott policies and hotel SOP. Maintain absolute confidentiality of incidents, CCTV records, guest information and investigation materials. 维护安防办公室环境整洁,保管部门印章、U 盘、涉密档案,定期备份电子文档。 Keep security office tidy, safeguard department stamp, storage media and confidential files, back up digital records regularly. 完成安防经理 / 总监安排的其他临时性工作。 Perform other ad-hoc duties assigned by Security Manager / Director.
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