药明康德
TOX-毒理商务转化运营管理(J25286)
岗位职责
客户管理 / I. Client Management · 负责新客户的接待工作,协调各方资源,确保接待质量。 Responsible for receiving new clients, coordinating resources from all parties to ensure reception quality. · 负责上下游业务转化对接,跟踪潜在客户的转化进度,促进业务合作。 Responsible for upstream and downstream business conversion coordination, tracking potential clients' conversion progress, and promoting business cooperation. · 负责客户问卷调查的填写与整理,分析客户需求,为服务改进提供依据。 Responsible for completing and organizing client RFIs, analyzing client needs, and providing basis for service improvement. · 参与客户满意度管理,系统化收集和处理客户意见。 Participate in client satisfaction management, systematically collecting and processing client feedback. 二、市场宣传 / II. Marketing and Promotion · 负责行业会议的计划和执行,包括会议的合同对接、展台制作、协助专家准备等,推动市场活动留资追踪。 Responsible for planning and executing industry conferences and webinars, including financial coordination, booth production, assisting experts in preparation, and promoting lead tracking for marketing activities. · 参与宣传材料的更新与维护,确保宣传资料的时效性和准确性。 Participate in updating and maintaining promotional materials to ensure timeliness and accuracy. 三、项目管理 / III. Project Management · 负责新项目BD支持,协助完成合同议价等商务工作。 Responsible for new project BD support, assisting in contract negotiation and other commercial work. · 负责项目管理,跟踪项目进展,确保项目顺利推进。 Responsible for project management, tracking project progress, and ensuring smooth project implementation. 四、数据整理与工具建设 / IV. Data Organization and Tool Development · 支持数据整理与自动化提效工具建设。 Support data organization and automation efficiency tool development.
任职要求
硕士及以上学历,生物、管理、市场营销或相关专业优先。具备3年以上项目运营管理、客户管理或市场宣传相关工作经验,有CRO行业或生物医药行业经验者优先。 Master's degree or above, with preference for biology, management, marketing, or related majors. More than 3 years of relevant work experience in project operations management, client management, or marketing promotion. Experience in the CRO industry or biopharmaceutical industry is preferred. · 具备优秀的客户接待与沟通能力,能够独立组织客户来访活动。 Excellent client reception and communication skills, capable of independently organizing client visits. · 具备市场宣传与品牌推广经验,熟悉宣传册、视频、PPT等宣传材料的制作。 Experience in marketing and brand promotion, familiar with the production of promotional materials such as brochures, videos, and PPTs. · 具备项目管理能力,能够同时跟踪多个项目进度,协调各方资源。 Project management capabilities, able to track multiple project progress simultaneously and coordinate resources from all parties. · 具备数据分析能力,能够整理和分析业务数据,为决策提供支持。 Data analysis capabilities, able to organize and analyze business data to support decision-making. · 具备熟练的英语读写能力,能够处理海外客户沟通与文档。 Proficient English reading and writing skills, able to handle overseas client communication and documentation. · 具备良好的团队合作精神和协调能力。 Good teamwork spirit and coordination skills. · 具备较强的责任心和主动性,能够独立完成任务并推动落地。 Strong sense of responsibility and initiative, able to independently complete tasks and drive implementation.
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