Global Sales Organization (GSO) 实习生

/Competencies • Prepare, edit and proofread written documents (e.g. daily logs, business letters, memoranda, reports, etc.) to ensure accuracy and completeness. • Express oneself clearly, concisely and effectively through written and verbal communications. • Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards. • Perform special projects and other duties, as assigned.

• Student from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management is required. • Internship experience in Sales and Marketing, Guest Services, Front Desk or related professional area is much preferred. CORE WORK ACTIVITIES Core Work Activities Managing Work, Projects and Policies • Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via telephone, email and SFAWeb|CI/TY. Leads and follow-up communication from hotels will be generated through SFAWeb|CI/TY. • Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale. • Ensure business is transitioned to designated property appropriately and in a timely manner for proper service. • Provide service to customers to grow account share on behalf of MI, across the enterprise. • Participate on project and account teams, executing activities that support strategic account management and team-based sales models. • Provide sales program/event coordination (e.g. Hotel Excellence, sales missions, trade shows), reporting support, and/or general administrative support, as needed. Maintaining Business Goals • Establish and maintain complete and up-to-date lead response information in SFAWeb|CI/TY and alternate information systems to ensure accurate reporting. • Assist with the closing of business opportunities to ensure team and departmental goals are met. • Support operating budgets and venue targets to support the GSO business plan. Demonstrating and Applying Discipline/Functional Knowledge • Use standard software applications such as MS Office, SFAWeb|CI/TY, MRDW, etc. • Act independently to improve and increase skills and knowledge. Contributing to Teams • Navigate the MI organization to achieve collaboration by leveraging relationships and knowledge. • Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization. • Work effectively in a virtual team-based environment. Additional