小鹏集团
【2027 Campus Recruitment】Business Operation Specialist
岗位职责
Supporting the full vehicle order, allocation, and delivery process. - Order & Inventory Coordination:Manage dealer orders in CRM systems, monitor stock availability, and coordinate with logistics and supply chain teams to ensure accurate and timely deliveries. - Sales Policy Implementation:Execute sales policies, pricing structures, and business programs across the dealer network, ensuring alignment and compliance with corporate standards. - Incentive & Rebate Administration:Track, validate, and process dealer incentive and rebate programs, ensuring transparency, accuracy, and timely settlement. - Business Data Analysis & Reporting:Collect, analyze, and interpret sales and inventory data to identify market trends, performance gaps, and opportunities for improvement.Prepare regular reports to support management decision-making and operational planning. - Process Optimization:Continuously review and improve sales operation procedures to enhance efficiency, accuracy, and dealer satisfaction. - Cross-functional Collaboration:Work closely with logistics, finance, marketing, and aftersales teams to ensure seamless coordination and consistent customer experience.
任职要求
Recent graduate (Class of 2027) holding a Bachelor’s degree or higher; all majors welcome, though preference is given to fields such as Business Administration, Economics, Logistics Management, Data Analysis, Automotive Engineering, or International Trade. - Language proficiency: Fluent in English and Norwegian. - Strong logical thinking and data analysis skills; ability to identify issues through data and propose improvement recommendations. - Meticulous and responsible work ethic; ability to multitask while ensuring accuracy. - Excellent communication and coordination skills; ability to collaborate effectively with departments such as Logistics, Finance, and Marketing. - Business acumen; ability to understand business logic regarding sales policies, incentive mechanisms, etc. - Strong learning agility; willingness to proactively learn about the automotive industry, sales processes, and CRM system operations. - Cross-cultural communication skills. - Proficiency in Microsoft Office (especially Excel, including PivotTables and VLOOKUP); familiarity with SQL, Python, or visualization tools like Power BI/Tableau is a plus. - Basic understanding of CRM, ERP, or work order management systems, or a willingness to learn these systems. - Basic skills in data organization, analysis, and report writing. Preferred Qualifications - Internship experience in the automotive industry, retail, supply chain, or sales operations. - Previous study or exchange experience at a university in Norway or Europe; familiarity with the local business environment.
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