NPI Quality Engineer, HW

Key Responsibilities Serve as the Quality representative for assigned server and storage programs throughout product development, validation, launch, and sustaining support. Develop and maintain quality plans, program quality status, risk assessments, and readiness criteria for assigned platforms. Participate in NPI, ODT, engineering, product-readiness, and ship-support reviews, providing clear quality recommendations and escalation when required. Identify product, reliability, manufacturing, service, supplier, and customer-experience risks; establish priorities, align accountable owners, and track actions through verified closure. Provide quality leadership during critical product launches, defect escalations, and cross-functional issue-resolution activities. Analyze development, test, manufacturing, field, service, supplier, and reliability data to identify trends, systemic issues, and improvement opportunities. Monitor and communicate program status and risk summaries to technical teams and leadership. Lead or support root-cause analysis, failure analysis, corrective action, and preventive action using structured problem-solving methods. Partner with cross-functional teams to facilitate defect triage, technical reviews, decision making, and timely escalation of customer-impacting issues. Support Design for Excellence activities, including Design for Quality, Reliability, Manufacturability, and Serviceability reviews. Translate development, field, and service lessons into design recommendations, preventive controls, and future program

. Lead lessons-learned reviews and support standardization of quality processes, operating mechanisms, tools, and reporting. Apply analytics, automation, and AI-enabled methods, where appropriate, to improve quality insights, efficiency, and reporting accuracy.