Executive Assistant/Relief Executive Assistant - German Speaker

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. You will provide dedicated administrative support to several executive-level colleagues, always maintaining a customer-focused approach and demonstrating the highest standards of customer service. You will organize their busy workdays, ensure smooth progress of their projects, communicate on their behalf with our clients, and effectively solve problems by collaborating with others. This involves developing close working relationships to fully understand priorities and working preferences of supported colleagues, aligning on a cooperative operating model, anticipating and proactively addressing their needs. Your responsibilities will include managing complex calendars, coordinating international travel, and facilitating communication with clients and internal teams. You will employ advanced communication skills to negotiate, persuade, and navigate complex situations. You will develop solutions to often ambiguous scenarios and manage them end-to-end by applying high level of ownership, practical judgement and resourcefulness. Your adaptability and resilience will be crucial in navigating the fast-paced and dynamic nature of our work, often under tight deadlines. We have two different assistant roles: executive and relief. As an executive assistant, you will provide long-term support for several executive-level colleagues, learning their preferences and developing close working relationships. As a team assistant, you will support client service teams for the duration of their client engagements from one to 12+ months, coordinating their working style and managing multiple schedules. Finally, as a relief executive assistant, you will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates. During the recruiting process, we’ll work together with you to align your skills and experience with one of these positions. Your attention to detail and ability to solve problems in a collaborative and inclusive team environment will be vital. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. This role is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and develop your expertise. See a day in the lifeof our executive assistants. As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes: Private medical insurance at no cost covering medical, dental, vision, and mental healthcare Food card with daily allowance Fully paid sick days (when documented) Mental health support Various wellbeing, connectivity, and volunteering initiatives Extensive professional development, coaching, and mentorship opportunities Diverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities (charities, sports teams, LGBTQ+, and more) Office in a convenient location with many public transport options and attractive surrounding areas And more Position requires a 50/50 hybrid work setup - split evenly between remote and in-office presence. You will be part of our Global Administration team. This team is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world. Based in our McKinsey Global Services office in Lisbon, you will work with consultants, function leaders, external vendors, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in offices other than yours and collaborate with your team of assistants onsite in Lisbon, working in a hybrid model.

3+ years of experience, preferably in customer service, client support, or related fields Strong email and calendaring skills Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred Excellent administrative, organizational, and problem-solving skills Ability to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity) Strong attention to detail, can-do attitude, and ownership mindset Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe Language fluency skills to communicate effectively, both verbally and in writing, in English and German (C1 level – CEFR or equivalent)