Administrator - Professional Development Operations

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. You will be a critical contributor to the high‑quality execution of Professional Development’s (PD) core people processes, supporting colleague development across offices, practices, and paths. You will play a critical role in ensuring high‑quality, consistent, and scalable PD processes across North America. You will work closely with PD and other firm functions colleagues. You will develop strong judgment, operational expertise, and the ability to navigate complexity—while building the foundation for expanded scope and impact over time. There is the opportunity to hire at multiple levels for this role based on your interview process and experience.

Demonstrated ability to own work end‑to‑end and deliver high‑quality outputs with attention to detail Strong organizational and time‑management skills, with the ability to juggle multiple priorities Solid problem‑solving skills, grounded in data, structure, and practical judgment Proficiency in creating work‑product‑driven outputs with ability to leverage AI (e.g., Excel, PowerPoint, CoPilot, Gemini, Lilli) Independently own defined PD Ops processes and workstreams, ensuring high standards of quality, accuracy, and follow‑through Support review and evaluation processes, including preparation, execution, and close‑out of semi‑annual and interim review cycles, in close collaboration with PD leadership Manage and maintain PD data and trackers, ensuring data integrity across systems used for decision‑making and reporting Produce clear, well‑structured work products (e.g., Excel trackers, PowerPoint materials, written summaries) that enable efficient decision‑making Identify issues, risks, or inconsistencies, flagging them early and proposing practical solutions Willingness and ability to maintain regular in‑office presence to support collaboration and apprenticeship