Alibaba Cloud-Product and Solution Architect of Cloud Network-Agentic Cloud

Key Responsibilities:

1. Own the go-to-market execution of cloud networking products in international markets (primarily Southeast Asia and Oceania), with direct accountability for business outcomes including customer satisfaction, product revenue, and product penetration rates.

2. Analyze cloud networking technology trends, conduct market and industry research, develop a thorough understanding of the international competitive landscape, formulate industry strategies, and identify data-driven opportunities to drive effective pipeline conversion and revenue growth.

3. Continuously refine and innovate cloud networking solutions for scalable replication. Collaborate closely with local teams in the International Business Unit to support pre-sales, implementation, and post-sales services, driving product operations centered on international customer needs and value creation.

4. Cultivate high-potential strategic accounts, maintain strong relationships with top-tier customers, establish flagship customer case studies, and enable cross-country and cross-regional replication of best practices.

5. Abstract customer scenarios from real pain points, develop innovative solutions, identify broadly applicable customer needs, and feed insights back into product improvement and optimization to jointly shape product and business roadmaps.

6. Explore scalable GTM methodologies, tools, and operational frameworks to improve international customer support efficiency and coverage, driving solution-led and product-led growth.

Position Qualification:

1. Solid knowledge of cloud computing and networking, with 5+ years of relevant experience. Background in R&D or technical roles involving networking products (switches, routers, virtual networking, load balancers, DNS, etc.) is required.

2. Strong understanding of cloud networking products and solutions. Ability to design, deploy, and innovate on solutions based on deep insight into customer business requirements.

3. Well-versed in the cloud computing and cloud networking industry with a personal perspective on international markets. Rich domain know-how in industry verticals and customer operations, with the ability to formulate industry strategies. Capable of engaging effectively with customer Directors/VPs and above, articulating technical value and business rationale with clarity.

4. Proven experience in product marketing for cloud networking products, including defining go-to-market strategies and organizing and executing marketing campaigns.

5. Strong complex problem-solving skills. Able to make sound decisions amid shifting trends, industry dynamics, and evolving customer needs by synthesizing product capabilities, commercial considerations, and current realities.

6. Thrives in a challenging, fast-paced environment. Demonstrates passion, a pragmatic and truth-seeking work ethic, resilience under pressure, and strong self-motivation.

7. Team-oriented with strong organizational skills. Proactively coordinates cross-functional collaboration grounded in a win-win mindset.

8. Passionate about AI technologies, with familiarity with mainstream large language models (e.g. Qwen, Wan, Gemini, OpenAI, Claude). Quick learner who adapts readily to change. Hands-on experience with AI-powered development tools is a plus. Alibaba Cloud ACA/ACP/ACE certification or equivalent credentials from other major cloud providers (AWS, Azure, GCP) preferred.

9. Fluent in English with the ability to independently conduct technical discussions and business communications with international clients. Experience working in Southeast Asian located markets preferred. Comfortable with global travel and cross-timezone, cross-cultural collaboration. Overseas study or work experience is a strong plus.