ISG Sr. Inside Sales Support Representative

The Inside Sales Support Representative will support a specific dedicated EMEA region and interact with ISG Sales teams (60%), internal customers (e.g. pricing, order management – 30%) and external customers / Lenovo Business Partners (10%). This position is dedicated to meeting the expectations of internal and external customers. Building strong relationship and supporting sellers to offload them from Administrative and non-customer facing activities. The role is instrumental for increasing our Sellers efficiency and focus on our customers. Responsibilities include: Contract Creation Validation of terms and conditions Contract Maintenance Contract Renewals Contract Registration Proposal and Price Quotes Creation Solution Design / Configuration Scope of work Preparation Process Education and New Tools Testing Escalations and prioritization with aligned functions as Pricing, Supply Chain, Product management, Finance, Channel… Audit ready documentation creation and storage maintenance

The Sales Support Representative will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate is able to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution. Other requirements included: Strong written and verbal English What Lenovo can offer you: Opportunities for career development & growth Performance-based rewards Flexible working environment (combination of working from home/office) 3 sick days per year Additional vacation days A broad selection of soft / hard skills trainings and individual mentoring The anticipated initial gross base monthly salary range for this position is 1890- 2768 EUR, depending on experience + variable part 12% of your annual earnings