联想
Staff Engineer
岗位职责
Job Responsibilities Overseas Support Act as the primary English-speaking technical contact for overseas clients, resolving PCBA debugging, repair, and usage issues via email, video calls, or on-site visits (up to 30% travel). Gather feedback on PCBA performance and support services, sharing insights with teams to optimize products and services. PCBA Debugging & Repair Independently debug and repair faulty PCBA products using professional tools, ensuring compliance with international quality standards. Document debugging and repair processes to build a shared knowledge base for the team, even with digitalization/AI solutions. Proficient with CMW500, Spectrum Analyzer, PowerSensor, IQView equipment to detect the root case. 熟练使用CMW500&频谱仪&Powersensor&IQV7iew等设备定位缺陷根因; Provides repair/defect feedback to Mfg and engineering as well as recommendations for product improvements where possible Capability Enhancement Develop simplified training materials for PCBA debugging and repair tailored to overseas scenarios. Lead monthly team skill-sharing sessions to elevate the team's overall PCBA technical proficiency. Track team capability improvements and propose targeted optimization plans. Establish product manufacturability Repair CheckList to make sure project optimally design.建立产品可制造性维修基线,确保新品最优化设计; Cross-Department Collaboration Partner with R&D and production teams to address PCBA design or manufacturing issues. Support overseas sales efforts with technical expertise for product demos and consultations. Job
任职要求
Professional Skills Bachelor’s degree in Electronic Engineering or related field, with solid PCBA design and manufacturing knowledge. Proficient in PCBA debugging and repair, skilled in using testing tools like oscilloscopes and multimeters. Fluent in English (written & verbal), able to communicate technical details clearly with overseas stakeholders. Independently baseband&RF circuit modules knowledge for phones/tablets.扎实的手机/平板基带&RF电路基础知识 Work Experience 3+ years in PCBA technical support, debugging, or repair; 1+ year of overseas client support experience in manufacturing environment, including high volume manufacturing/repair experience. Track record of improving team technical capabilities is a plus. Soft Skills Strong problem-solving and cross-cultural communication skills. Ability to work under pressure and adapt to frequent overseas travel. Passion for continuous learning to keep up with PCBA technology trends. Strong demonstrated ability to write, speak and present information effectively and persuasively across communication settings. Demonstrated experience in re-engineering efforts and statistical analysis such as Six Sigma. Demonstrated experience in ISO 9000 and quality reporting Self sufficient PC skills: Excel, Word, Power Point, Visio, Outlook, etc.
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