Business Manager for Europe & META - GPS Services

We are looking for an experienced Business Manager to drive the growth, adoption and commercial performance of an IT product services portfolio across Europe, the Middle East and Africa. The role connects service portfolio strategy with execution across PC, device and infrastructure sales organizations. It combines business performance management, commercial analytics, portfolio activation, program execution and sales enablement. The successful candidate will analyze business performance, identify growth opportunities and translate insights into clear actions for regional and country sales teams. A central part of the role is engaging and influencing internal sales audiences, building commitment around services, growth programs and commercial opportunities. The portfolio includes IT support and warranty services, protection and lifecycle services, deployment and configuration services, sustainability-related services and other value-added services associated with IT hardware and infrastructure. This position achieves results by enabling and mobilizing sales organizations. Success is measured through services growth, stronger attach and portfolio penetration, adoption of strategic programs, effective incentives and improved execution across markets. The ideal candidate brings strong experience in the IT industry, commercial and analytical capability, and the ability to influence senior stakeholders and sales teams across a complex international organization. Previous experience in IT sales is an advantage because it provides an understanding of sales motions, seller priorities and effective positioning of services. What you will do: Serve as the central point of coordination between Product, Services, and Sales teams, ensuring the availability of appropriate tools, materials, and support to effectively position Lenovo’s IT services Lead sales enablement activities, including the design and delivery of structured training sessions to ensure teams are fully equipped to address client

Develop and manage sales incentive programs aimed at enhancing engagement, driving performance, and supporting overall business objectives Own and continuously optimize the business management system, ensuring alignment with strategic priorities and operational efficiency Utilize data and analytics tools (e.g., Power BI) to monitor performance, generate actionable insights, and support informed decision-making Design and maintain reporting frameworks and dashboards, providing clear visibility into key performance indicators and progress against targets Collaborate closely with Product Enablement Managers to ensure consistency in messaging, alignment of strategies, and accuracy of sales enablement materials Drive continuous improvement initiatives across processes, tools, and programs, increasing effectiveness, efficiency, and overall impact of service enablement and sales support What you will bring: Bachelor’s degree in Business Administration, Information Technology, or a related field 5+ years of experience in business management, sales enablement, or a similar role within an IT services environment Strong proficiency in data analytics tools, particularly Power BI, with the ability to translate data into actionable insights Proven experience in managing business systems and driving performance improvements across complex, cross-functional environments Excellent communication and collaboration skills, with the ability to effectively work across multiple teams, stakeholders, and organizational levels Solid experience working with Infrastructure, Cloud, and Data Center solutions, with a strong understanding of IT services landscapes Fluency in English is required; additional language skills are considered an advantage Experience with sales teams, product enablement, incentive program design, or IT Services such as Digital Workplace, Hybrid Cloud, As-a-Service solutions, and AI-powered offerings is considered an advantage What we offer: Opportunities for career development & growth Performance based rewards Hybrid working model (homeoffice/office) 3 sick days per year Additional vacation days 100% sick leave compensation up to 2 months per year A broad selection of soft / hard skills trainings and individual mentoring Employer contribution to the Third Pillar Pension System Life & life events insurance, fully covered by company