西餐厅服务员

MAJOR FUNCTION 主要功能 : Whether in the restaurant or the bar to provide guests with five-star hospitality catering services, maximum guest satisfaction. Provide excellent food and beverage service with friendly, skilled and professional standards to ensure guest satisfaction. Create a healthy work environment and get involved. 无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务，最大限度的令客人满意。以友好、娴熟的专业水准为客人提供出色的餐饮服务，确保客人满意。营造健康的工作环境并融入其中。 Three steps to Serving customers: 为顾客服务的三个步骤：

1. 01

   Greet customers sincerely and kindly, using their first names whenever possible. 真诚而亲切的问候，尽可能的使用顾客的名字。

2. 02

   Anticipation and compliance with guest needs. 预测并满足顾客的需要。

3. 03

   Say goodbye politely and use the customer's first name whenever possible. 礼貌的道别,尽可能的使用顾客的名字和他们说再见。 SPECIFIC DUTIES 工作任务 :

1. 01

   Ensure departmental safety and health standards at all times. 始终确保部门的安全和卫生标准。

2. 02

   Advise superiors on equipment that needs to be repaired or replaced. 对于需要维修或更换的设备，向上级提出建议。

3. 03

   Perform daily preventive maintenance checks. 做好每日预防性的维修检查。

4. 04

   Ensure departmental safety and health standards at all times. 始终确保部门的安全和卫生标准。

5. 05

   Always adhere to Marriott's principles of hospitality. 始终贯彻万豪热情好客的原则