上海市国资国企人才招聘平台
大堂吧实习生
岗位职责
Reports to outlet as scheduled, in uniform, eat, clean and ready to work 根据排班准时上班,准备工作之前需已用毕餐,换好工装,一切就绪。
The Service Waiter服务员: a) Must know menu items as well as drink list 必须熟知所有的菜单和酒水单内容 b) Must know Outlet setup standards. 必须熟知餐厅的摆台标准。 c) Handles complaints and reports to immediate supervisor. 向值班主管汇报客人投诉。
Prepares service mise en place and ensures smooth operation at all times. 布置摆台,保证运营顺畅。
Must know outlet service manual, hotel rules & regulations and hotel emergency procedure. 必须掌握餐厅服务流程,酒店规章制度和紧急情况处理程序。
To follow the procedures, policies and techniques of service. 遵循工作标准,制度和技术。
To have full understanding of the menu preparation to ensure good salesmanship. 作为一个好的销售人员,需要充分理解菜单。
To be courteous and friendly to guests and colleagues. 殷勤友好的对待客人和同事。
To present menu to guests and take beverage order if necessary. 向客人展示菜单并点餐。
To recommend menu items and beverage if necessary. 必要时为客人推荐菜品和酒水。
To understand the coordination between the kitchen and the restaurant. 理解餐厅和厨房的协作。
To assist guests with chairs when arriving and leaving. 帮助客人入座和离座。
To clear soiled items to the washing area. 将使用过的餐具撤到洗碗间。
To continuously check and replenish or exchange: bread, butter, water, ashtrays or any other condiments. 检查、补充和更换:配餐面包,黄油,水,烟灰缸或其他配料。
To reset table as soon as guests leave. 客人离开后重新布置餐台。
To replenish clean items to their respective areas. 为负责的相关区域补充洁净器皿。
To remove soiled linen and place them in appropriate area. 撤换布草并将其运送到正确的区域。
To complete all side duties assigned by the Supervisors, Assistant Manager and Manager. Continued 续 完成主管,副经理,和餐厅经理分配的其他工作。
To carry out any other duties as and when required by the Supervisors. 执行主管交予的其他工作。
任职要求
Ability to communicate in English. 能够使用英语交流。
Well groomed. 良好的仪容仪表。
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