蚂蚁集团
蚂蚁国际-CRM Product Manager-CFO线
岗位职责
We are looking for a strategic and execution-driven CRM Product Manager to lead the evolution of our M&A CRM platform. You will be responsible for defining product vision, driving complex feature development, and ensuring our CRM ecosystem meets the evolving needs of our stakeholders across M&A sales, marketing, and service teams. This is a high-impact role that blends deep product expertise with strong business partnering to deliver measurable value. Your mission is to design and execute seamless integration of people, processes, and data within the CRM ecosystem, ensuring swift synergy realization and operational excellence. Responsibilities:
Product Strategy & Execution ● Define and communicate the product vision and roadmap for M&A CRM capabilities, aligning with business goals and user needs. ● Conduct market analysis and competitive research to identify opportunities for innovation and differentiation
End-to-End Product Development Leadership ● Lead the full product lifecycle from concept to launch, including discovery, requirements definition, prioritization, and post-launch optimization ● Lead the creation of detailed, clear, and comprehensive Product Requirements Documents (PRDs), user stories, and acceptance criteria that effectively guide engineering teams.
Stakeholder Engagement & Influence ● Partner with M&A business stakeholders across sales, marketing, and customer success to understand pain points and opportunities ● Facilitate alignment across diverse teams, manage expectations, and drive consensus on product decisions
Data-Driven Decision Making ● Define and track key product metrics to measure success and inform iteration ● Design and implement data instrumentation strategies to capture user behaviour and business outcomes
Complex Problem Solving & Execution ● Break down ambiguous business challenges into actionable product solutions ● Drive cross-functional initiatives to completion, overcoming obstacles and ensuring successful adoption
任职要求
Professional Experience ● 8+ years of product management experience, with at least 5 years focused on enterprise CRM platforms (Salesforce, Dynamics 365, or similar) ● Proven track record of delivering complex CRM features that drive business impact ● Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related technical field.
Product Management Expertise ● Mastery of product discovery techniques, roadmap planning, and Agile methodologies ● Strong business acumen with deep understanding of CRM domains and user workflows ● Excellent analytical skills and experience with product analytics tools
Communication & Leadership ● Exceptional communication skills with ability to influence stakeholders at all levels ● Demonstrated ability to lead through influence, drive alignment, and facilitate decision-making
Language Requirement ● Fluent in both English and Chinese (spoken and written)
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