Sales Representative- Modernization (Knoxville)

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Sales Representative - Modernization in Knoxville, TN. Responsible for successfully bidding and securing modernization contracts and developing and maintaining strong relationships with new and existing customers. This role is essential in ensuring modernization and/or H-Power jobs are completed profitably while driving branch annual revenue goals. ESSENTIAL JOB FUNCTIONS: Works in coordination with architects, general contractors, TKE operations team, consultants, building managers and/or owners in the pre-bidding of modernization jobs. Includes building strong customer relationships and maintaining market awareness of projects and competitors. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements. Creates quoting and bidding packages by obtaining blueprints, attending job walks and conducting onsite surveys of proposed modernization. Includes, reviewing specs, and labor with operations department for completeness and accuracy, and ensuring that jobs will be profitable for the branch. Demonstrates technical knowledge of beneficial H-Power features. Determines customer needs and develops sales strategies to communicate H-Power modernization offerings. Presents bids to customers and explains cost factors, emphasizing characteristics such as construction, performance, durability and appearance of equipment. Partner with operations team to negotiate the Scope of Work (SOW), as well as collaborate with contract administrator, sales support and legal as required. Develops capital plans for customers to address their short- and long-term building needs. Upon customer’s acceptance, coordinates submittal packages through the approval process and creates change orders as requested. Visits project sites and attends customer meetings when necessary and works with operations department to ensure customer’s needs and deadlines are being met. Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline.

EDUCATION & EXPERIENCE: Bachelor’s degree required. Minimum 1 year of business-to-business sales experience is required. Strong attention to detail with proactive follow-up skills. Demonstrated success in a fast-paced environment. Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues. Excellent time management, organizational, and presentation skills. Salesforce experience. (preferred) Ability to read and interpret architectural and/or blueprint/drawings. (preferred)