Operations Coordinator-Service/Repair (York)

TK Elevator is currently seeking an experienced Operations Coordinator- Service/Repair in York, PA. Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively. ESSENTIAL JOB FUNCTIONS: Updates Shifts (On-Call) in SalesForce daily Emails On-Call and Down Asset list at EOD to appropriate technicians and supervisor. Maintains Asset Shutdown Tracker Maintains Shared Vacation Calendar Assists with correcting Timesheets for field employees Receives incoming parts in Jaggaer Responsible for ordering parts submitted by mechanics via Product Requests Upon request, run Account History Reports Assign, create and move tickets in Gantt (upon request of the technicians and/or superintendents) Review and resolve issues with invoices that are on hold Retrieve and distribute USPS mail GL Code utility invoices in Appian As needed, updates asset attributes manually As needed, updates customer location name and address manually Submits Change Orders for contracts to Shared Services through SalesForce Directs incoming phone calls to York & Baltimore office personnel Updates periodic test dates in SalesForce (N/A if office has Testing Coordinator) Managing all SalesForce Cases Updates Office Closure Form and/or in SalesForce

High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration Some elevator repair administrative work preferred Oracle database knowledge