Experienced Service Sales Engineer

Handle customer inquiries on Modernization project (such as functional upgrade, size parts) and higher level of Service products (such as Service Agreement) , draft URS and prepare quotation, to assist Service Sales in achieving the sales target. Main responsibilities includes:

处理客户对改造项目（如功能升级、尺寸部件）和更高级服务产品（如服务协议）的咨询，起草 URS 和准备报价，协助服务销售实现销售目标。主要工作职责包括：

1. Quotation making for Modernization project (such as functional upgrade, size parts)

为改造项目（如功能升级、尺寸部件）报价及方案产出

2. Quotation making for higher level of Service products (such as Service Agreement)

为更高级别的服务产品（如服务协议）报价及方案产出

3. Draft URS, risk assessment (QG)

起草 URS、风险评估（QG）

4. Complex contract management

复杂合同管理（Mods、Service agreement、Frame contract etc.）

5. Customer visit is required to assist Service Sales in negotiation with customer and solution presenting.

需要拜访客户，协助服务销售与客户进行谈判并介绍解决方案

6. Upon order confirmation, raise request in SAP, generate and release OPS, and ensure smooth handover to the Project Manager

订单确认后，在SAP系统建单，生成并释放改造OPS，项目顺利移交至项目经理

7. All the commercial function such as contract negotiation, payment collect, issue invoice and open receivable chasing

所有商业职能，如合同谈判、收款、开具发票和追收应收账款

8. Warranty case handling on MOD

处理 MOD 的保修案例

9. Fulfill all other MOD relevant tasks to support the business development

完成业务发展所需的其他改造相关任务

1. Bachelor’s degree and above, majoring in mechanical or electrical engineering is preferred.

本科及以上学历，机械或电气工程相关专业优先

2. At lease 2-3 years’ relevant working experience, experience as sales support or field service engineer in packaging industry or custom automation industry is highly preferred

至少2-3年相关工作经验，有包装设备或非标自动化行业销售支持或者售后服务经验优先

3. Strong sense of responsibility, and can work under high pressure 

责任心强，抗压能力高

4. Customer orientated, good sales skill (such as negotiation) with flexibility，project Management experience is preferred.

客户导向，有较好的销售技巧（如谈判技巧），具备灵活性，有项目管理经验者优先

5. Good at Microsoft office tool such as word, excel, outlook, familiar with SAP is preferred

熟悉MS软件（如word、excel、outlook等），熟悉SAP者优先

6. Good oral and written English

良好的英文书面和口语沟通能力