携程集团
AI Solution (Customer Service Intelligence) - Arabic (2027 Graduates)(MJ036717)
岗位职责
招聘对象:本、硕、博。 毕业时间:2026 年 9 月至 2027 年 8 月期间毕业(中国大陆以毕业证为准,非中国大陆地区以教育部学位认证为准)且最高学历毕业后无全职工作经验的学生。 You will be responsible for:
Designing chatbot interaction flows, continuously iterating robot capabilities, and optimizing intelligent customer service experience;
Managing daily operation monitoring of AI Chatbot and taking ownership of key service performance metrics;
Independently completing Chatbot operation reports based on data analysis, identifying key issues from the perspective of local user behaviors and expectations, and providing reasonable solutions;
Working closely with AI product and engineering teams, participating in product and algorithm model optimization processes, and improving the Chatbot’s semantic understanding capabilities;
Coordinating with internal business teams to drive intelligent service projects, optimize AI products, and handle Chatbot-related feedback. We are looking for:
Native-level or professional proficiency in Arabic (Modern Standard Arabic, MSA
任职要求
), with a strong understanding of local culture; English proficiency as a working language;
Excellent logical thinking, data analysis, independent problem-solving, and teamwork capabilities;
Knowledge of large language models (LLMs) and AI technologies, familiarity with intelligent conversational systems, and relevant internship experience preferred;
Strong communication skills, proactive mindset, high ownership, resilience under pressure, and the ability to adapt and iterate quickly alongside business growth.
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