Quality Program Manager/质量项目经理

As a Quality Program Manager at Product & Product Quality Assurance and Overall Satisfaction Operations within the Central Quality function, you will be the Guardian of Customer Voice for our Vehicle Program Management Teams. You’ll not just support but drive quality and customer satisfaction across the entire lifecycle of a vehicle program — from the drawing board to the moment it’s in the customer’s hands, and beyond. Your role is pivotal in ensuring that every new product we launch isn’t just another car, but a masterpiece that reflects expectations of our valued customers. You’ll safeguard the program’s execution, ensuring it meets the rigorous standards of our Volvo Product Development System (VPDS) and that all quality gates are not just passed, but mastered. Champion the Customer : You’ll be the bridge between the voice of the customer and the program teams, ensuring their insights are woven into the new products. This means analyzing data, understanding pain points, and turning them into actionable quality improvements. Steer the Program : You’ll lead and plan program milestones, review deliverables, and ensure every deviation has a clear action plan. If plans go off track, you’ll have the courage to escalate and keep the program on course. Build and Secure Quality : You’ll work closely with your Quality colleagues to bring the learnings from today’s cars into tomorrow’s programs. You’ll ensure new concepts are quality-secured, making sure the final product doesn’t just meet, but exceeds customer expectations. Own the Lifecycle : Your responsibility doesn’t end at launch. You’ll manage the overall quality of the car throughout its lifecycle, ensuring we continuously learn and improve from every issue. End-to-End Impact : You’ll have a unique opportunity to work with product quality after launch (post J1), giving you full ownership and a holistic view of the customer journey. Extensive Network : You’ll collaborate with a diverse range of stakeholders across Engineering, Manufacturing, Digital, Commercial, Procurement, and Service Operations and External Partners — making you a key player in the ecosystem. Be Part of Quality Team : You’ll be an integral member of the broader Quality function, where passion customer satisfaction is our shared language.

Lives and Breathes Quality : Your heart is in ensuring customers are delighted, and you bring a genuine, holistic knowledge of cars and what makes them exceptional. Leads with Courage and Integrity (Without Direct People Management) : You are a self-driven leader who sees roadblocks as opportunities to innovate. You inspire action, drive initiatives forward, and ensure results — even without formal people management responsibilities. You build trust, hold others accountable, and aren’t afraid to make it happen, even if it means stepping outside your comfort zone. Collaborates Effectively : You thrive in a team environment, value diverse perspectives, and excel at building partnerships to meet shared objectives. You understand that the best solutions come from working together and sharing knowledge freely. Communicates with Clarity and Impact : You can translate complex quality concepts, data insights, and program needs into clear, compelling messages for diverse stakeholders. Your ability to listen, influence, and align cross-functional teams is key to your success. Is Data-Driven : You’re analytical, love gathering and reviewing data, and use it to build structures that drive performance and clarify expectations. Speaks the Language : You’re fluent in English, both spoken and written. Want to know more? We hope so We'd love to receive and review your application. Please feel free to follow V olvo Cars Recruitment Wechat Account (沃尔沃汽车招聘微信公众号) If you want to know more information.