浙江吉利控股集团有限公司
海外用户运营经理/高级经理(User Operations Manager / Senior Manager)
岗位职责
1. Product function planning and definition:
*Conduct market research and user analysis by gaining in-depth insights into user needs, behavioral habits, and competitive trends in various overseas regional markets.
*Responsible for sorting out and defining the requirements for overseas APP user side functions and management backend, and outputting detailed product requirement documents.
*Continuously track the performance of APP functions, propose product optimization and iteration plans based on data analysis and user feedback.
2. Project collaboration and online management:
*As a representative of user operation business, efficiently collaborate with digital teams, software development departments, and design teams to promote the technical development and implementation of product functions.
*Manage the overall launch rhythm of APP functions, set project schedules, track development progress, and ensure high-quality and timely delivery of projects.
3. Construction of digital operation system:
*Develop a global digital user operation strategy and plan.
*Build and improve the system, standards, processes, and standardized operation guidelines for digital user operations.
*Collaborate with users to operate various business segments (such as events, reputation, and boutique), integrate resources, form operational synergy, and improve overall operational efficiency.
4. Regional empowerment and operational supervision:
*Coordinate and manage the localization operations and development needs of various overseas territories, establish an efficient mechanism for collecting and providing feedback on requirements.
*Support and empower local teams worldwide to carry out localized deployment, implementation, and execution of APP user operation strategies.
*Supervise and evaluate the operational performance and key indicators of each region, provide professional guidance, training, and optimization suggestions to ensure consistency in global operational quality.
Qualification requirements for the position:
*Bachelor's degree or above, with over 5 years of work experience in user operations, product operations, or product management. Candidates with overseas market experience are preferred.
*English can be used as a working language for both written and oral communication; Mastering other minor languages is preferred.
*Having excellent cross departmental communication and coordination skills, as well as project driving force, able to effectively collaborate with multiple departments such as technology, design, and marketing.
*Having excellent data analysis skills and logical thinking, able to make data-driven decisions.
*Have a profound understanding of user experience and possess sharp market and user insights.
*Bonus items: experience in auto industry, Internet project or global APP product operation is preferred.
任职要求
要求:
* 本科及以上学历,5年以上用户运营、产品运营或产品经理相关工作经验,具备海外市场工作背景者优先。
* 英语能作为工作语言进行书面和口头沟通;掌握其他小语种者优先。
* 具备出色的跨部门沟通协调能力和项目推动力,能够有效与技术、设计、市场等多部门协作。
* 具备优秀的数据分析能力和逻辑思维,能够基于数据驱动决策。
* 对用户体验有深刻理解,具备敏锐的市场和用户洞察力。
* 加分项:有汽车行业、互联网出海项目或全球化APP产品运营经验者优先。
Core
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